Terms and Conditions
Welcome to Diabetes Digital, a platform dedicated to providing information and resources related to nutrition and diabetes management. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our blog.
1. Acceptance of Terms
By accessing or using Diabetes Digital, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our blog.
2. Content Disclaimer
The content provided on Diabetes Digital is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for medical guidance and advice specific to your situation.
3. User Responsibilities
a. You are responsible for ensuring the accuracy and completeness of the information you submit on our blog.
b. Do not engage in any unlawful, fraudulent, or harmful activities when using our blog.
c. Respect the privacy of others and do not share personal information without consent.
4. Intellectual Property
a. All content on Diabetes Digital, including text, graphics, logos, and images, is the property of Diabetes Digital and protected by copyright laws.
b. You may not reproduce, distribute, or modify our content without prior written permission.
5. Links to Third-Party Websites
Diabetes Digital may contain links to third-party websites for additional information or resources. We are not responsible for the content or accuracy of these external sites. Use them at your own risk.
7. Termination of Access
We reserve the right to terminate or restrict your access to Diabetes Digital at our discretion, without notice, for any violation of these terms and conditions.
8. Changes to Terms and Conditions
We may update or modify these terms and conditions at any time. Please review them periodically to stay informed of any changes.
By using this website, you consent to receive marketing communications via email, phone call and text message. These communications may include updates, newsletters, promotional offers, and information about our services. You can manage your communication preferences by following the instructions provided in our messages or by contacting us directly.
10. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected]
By using Diabetes Digital, you agree to abide by these terms and conditions. Thank you for visiting our blog and being a part of our community.
I understand that this platform is not for emergency use. In the case of an emergency, I will call 911 or contact my medical provider directly.
I understand that it is my responsibility to select and maintain a confidential, secure password and to change my password if I believe it may have been compromised in any way.
Use of Protected Health Information
When you use this telehealth platform to store or retrieve personal and medical information, all of the data is stored in your personal account. All personal and medical information you enter is governed by these terms and conditions and any other contained or referenced in this site, including the Diabetes Digital Notice of Privacy Practices which can be found here. When you provide personal and medical information here, you authorize Diabetes Digital to use and distribute it in accordance with the Notice of Privacy Practices.
As part of this telehealth platform, you may authorize your participating providers to provide personal information about you. You may use this platform to share certain personal information with such providers. You may use this platform to communicate with such providers. You understand that any decision to use this platform in such ways is entirely voluntary. You understand that if you authorize a provider to access your personal information in this platform and communicate with you via this platform, that provider may permit its/his/her staff and other authorized users within its/his/her facility or office to use this platform to access your personal information and communicate with you as well.
The platform may enable you to integrate your client record with other personal health records of yours that are held by your other healthcare providers outside of Diabetes Digital. In order to use a specific available service, you must inform Diabetes Digital that you would like to allow another healthcare provider to retrieve, provide, and/or modify information in your account. Once you authorize a specific provider to access your account, such provider may continue to access your account until you affirmatively disable access. Your provider may include your doctors, their medical staff and other entities working on behalf of your doctors and medical staff.
You may also enable a provider to have access to your health record on a one-time, temporary basis by letting Diabetes Digital know, as needed. You are solely responsible for reviewing and approving each provider or other party requesting access before sharing your information.
Diabetes Digital uses this platform as well as its other websites and branded social media sites to provide general information about health care topics. The contents of these sites, such as text, videos, graphics, images, quoted information, and all other materials (“Content”) are provided for reference only and may not be complete, up-to-date or exhaustive, or applicable to any particular individual’s medical condition. Content is not medical advice and is not to be used or relied on for diagnosis or treatment. Content is for informational purposes only and does not take the place of diagnosis, instructions, or advice from your doctor or health care providers and may not necessarily take into account your individual health situation. Talk to your doctor or other health care providers before making a health care decision. Reliance on any Content is solely at your risk. Users are warned to follow the advice of their physicians without delay regardless of anything read in this Health Library. Diabetes Digital assumes no duty to correct or update the Content nor to resolve or clarify any inconsistent information that may be a part of the Content. Publication of information such as specific products, procedures, physicians, treatments, or diagnoses is for information only and is not endorsed by Diabetes Digital or any of its providers, employees, officers, or agents.
When using our telehealth platform, you may sometimes be offered links to third-party websites not managed by Diabetes Digital. Diabetes Digital is not responsible for and has not verified the information or materials contained on any third-party websites and You should not rely on any of the information found on these websites for purposes of diagnosis or treatment. Links from Diabetes Digital are provided for informational purposes and for your convenience only and are not intended as an endorsement by Diabetes Digital. Diabetes Digital shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, products or services available on or through such third-party websites or applications.
Communications with healthcare providers through Diabetes Digital are not in “real-time”, and should not be used for urgent or emergency situations. Diabetes Digital will make its best effort to provide a timely response to electronic inquiries. In some cases, the clinical staff that needs to respond to an electronic inquiry or other communication may not be immediately available so a patient should allow at least two (2) business days for a response. Accordingly, situations requiring immediate attention should not be submitted electronically through the telehealth platform. Furthermore, with respect to any electronic communications sent by the patient, Diabetes Digital is only able to respond to such communications based on the information provided by the patient. If there is insufficient information provided, Diabetes Digital will be unable to provide an accurate and reliable response.
Diabetes Digital does not provide any medical services, including emergency or urgent medical services. PLEASE CALL 911 OR YOUR HEALTH CARE PROVIDER IF YOU BELIEVE THAT YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR IF YOU NEED URGENT CARE.
Membership Fee: The Client shall pay a monthly membership fee of $299.
Cancellation Policy: The Client has the flexibility to cancel their membership at any time, with no questions asked. To initiate a cancellation, the Client must send an email to [email protected], providing a minimum of 7 days’ notice. The Provider will promptly process the cancellation request.
Usage Period: The membership includes two (2) 1-on-1 sessions per month, and these sessions must be utilized within a 30-day period. Unused sessions do not carry over to the following month and will not be refunded.
Rescheduling: The Client is allowed to reschedule one appointment per month without incurring any additional charges. To reschedule, the Client must provide a minimum of 24 hours’ notice.
Late Cancellation: If the Client fails to cancel or reschedule an appointment within 24 hours of the scheduled time, a $50 late cancellation fee will be applied.
Late Arrivals: The Client is expected to arrive promptly for scheduled visits. Any arrival more than 15 minutes late to an appointment will be treated as a late cancellation, resulting in a $50 fee.
Refund Policy: The Client acknowledges that Diabetes Digital does not provide refunds for memberships, cancellations prior to commencement, services already delivered, or unused sessions.
Credit Card Authorization and Dispute Policy: By signing this Agreement, the Client authorizes charges to their credit card through Stripe via Healthie for services rendered. These charges will appear on the bank/credit card statement as Diabetes Digital. The Client has the right to request a paper copy of this document. The Client agrees not to dispute scheduled transactions with their bank or credit card company as long as the transactions correspond to the terms indicated in this authorization form.
Card charges: Your card will be charged immediately upon signing up for the membership and then every 30 days thereafter.
Notification of Changes: The Client agrees to promptly notify Diabetes Digital of any changes in their credit card information.
2. Information We Collect
a. Personal Information: We may collect personal information, such as your name and email address, when you subscribe to our newsletter or contact us through our website.
b. Usage Information: We automatically collect information about your interaction with our website, including your IP address, browser type, and the pages you visit. This information helps us improve our website and tailor content to your interests.
3. Use of Information
We use the information we collect for the following purposes:
a. Communication: We may use your email address to send you newsletters, updates, and respond to your inquiries.
b. Analytics: We analyze usage data to improve our website’s content and user experience.
4. Cookies and Tracking Technologies
5. Third-Party Links
Our website may contain links to third-party websites for additional information or resources. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked websites you visit.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no online platform can guarantee absolute security.
7. Your Choices
a. You can opt-out of receiving our newsletters and promotional emails by following the instructions provided in our communications.
b. You may also request access, correction, or deletion of your personal information by contacting us at [email protected]
9. Contact Us
Thank you for using Diabetes Digital. Your privacy is important to us.
Diabetes Digital Co – Cookies Policy
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide valuable information to website owners.
a. Essential Cookies: These cookies are necessary for the website to function correctly. They enable basic functions like page navigation, access to secure areas, and load balancing.
b. Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information allows us to improve the site’s performance.
C. Functionality Cookies: These cookies enhance your experience by remembering choices you make, such as language or region preferences. They may also be used to provide services you request, such as commenting on articles.
d. Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
We may also use third-party cookies provided by trusted partners. These cookies help us analyze and improve our website’s performance and provide you with a better user experience. Third-party cookies may collect information about your online activities over time and across different websites.
5. Cookie Control
You have the option to control and manage cookies in several ways:
a. Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. Please note that disabling cookies may affect the functionality of our website.
b. Cookie Consent Banner: When you visit our website, you will be presented with a cookie consent banner. By clicking “Accept” or “Decline,” you can choose whether to allow or reject non-essential cookies.
6. Contact Us
7. Changes to this Cookies Policy
We may update this Cookies Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with the revised “Effective Date.”
HIPAA NOTICE OF PRIVACY PRACTICES
This notice outlines your protected health information, how it may be used, and what your rights are. Please review carefully and ask any questions prior to signing. Questions about this notice can be directed to Diabetes Digital.
OUR PLEDGE REGARDING PROTECTED HEALTH INFORMATION:
We, Diabetes Digital understand that protected health information about you and your health is personal. We are committed to protecting health information about you. This Notice applies to all of the records of your care generated by Diabetes Digital, whether made by Diabetes Digital personnel or your personal doctor or other health care provider. This Notice will tell you about the ways in which we may use and disclose protected health information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of protected health information. The law requires us to:
- make sure that protected health information that identifies you is kept private
- notify you about how we protect protected health information about you
- explain how, when and why we use and disclose protected health information
- follow the terms of the Notice that is currently in effect.
We are required to follow the procedures in this Notice. We reserve the right to change the terms of this Notice and to make new notice provisions effective for all protected health information that we maintain by:
- posting the revised Notice in our office
- making copies of the revised Notice available upon request
- posting the revised Notice on our website.
HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION ABOUT YOU
The following categories describe different ways that we use and disclose protected health information without your written authorization.
For Treatment: We may use protected health information about you to provide you with, coordinate or manage your medical treatment or services. We may disclose protected health information about you to doctors, nurses, technicians, medical students, or other personnel who are involved in taking care of you. Diabetes Digital staff may also share protected health information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays. We also may disclose protected health information about you to people outside Diabetes Digital’s office who may be involved in your medical care. We may use and disclose protected health information to contact you as a reminder that you have an appointment for treatment or medical care at Diabetes Digital. We may use and disclose protected health information to tell you about or recommend possible treatment options or alternatives or health-related benefits or services.
For Payment for Services: We may use and disclose protected health information about you so that the treatment and services you receive at Diabetes Digital may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about services you received at Diabetes Digital so your health plan will pay us or reimburse you for the service. We may also tell your health plan about the services you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.
For Health Care Operations: We may use and disclose protected health information about you for Diabetes Digital health care operations, such as our quality assessment and improvement activities, case management, coordination of care, business planning, customer services and other activities. These uses and disclosures are necessary to run the facility, reduce health care costs, and make sure that all of our patients receive quality care. We may also combine protected health information about many Diabetes Digital patients to decide what additional services Diabetes Digital should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students, and other Diabetes Digital personnel for review and learning purposes. We may also combine the protected health information we have with protected health information from other health care facilities to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of protected health information so others may use it to study healthcare and health care delivery without learning who the specific patients are. We may also contact you as part of a fundraising effort. Subject to applicable state law, in some limited situations the law allows or requires us to use or disclose your health information for purposes beyond treatment, payment, and operations. However, some of the disclosures set forth below may never occur at our facilities.
As Required By Law: We will disclose protected health information about you when required to do so by federal, state or local law.
Research: We may disclose your PHI to researchers when their research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.
Health Risks: We may disclose protected health information about you to a government authority if we reasonably believe you are a victim of abuse, neglect, or domestic violence. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent or lessen a serious and imminent threat to you or another person.
Judicial and Administrative Proceedings: If you are involved in a lawsuit or dispute, we may disclose your information in response to a court or administrative order. We may also disclose health information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made, either by us or the requesting party, to tell you about the request or to obtain an order protecting the information requested.
Business Associates: We may disclose information to business associates who perform services on our behalf (such as billing companies); however, we require them to appropriately safeguard your information. Public Health. As required by law, we may disclose your protected health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
To Avert a Serious Threat to Health or Safety: We may use and disclose protected health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
Health Oversight Activities: We may disclose health information to a health oversight agency for activities authorized by law. These activities include audits, investigations, and inspections, which may be necessary for licensure and for the government to monitor the health care system, government programs, and compliance with civil rights laws.
Law Enforcement: We may release protected health information as required by law, or in response to an order or warrant of a court, a subpoena, or an administrative request. We may also disclose protected health information in response to a request related to identification or location of an individual, victims of crime, decedents, or a crime on the premises.
Organ and Tissue Donation: If you are an organ donor, we may release protected health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank to facilitate organ or tissue donation and transplantation.
Special Government Functions: If you are a member of the armed forces, we may release protected health information about you if it relates to military and veterans’ activities. We may also release your protected health information for national security and intelligence purposes, protective services for the President, and medical suitability or determinations of the Department of State.
Coroners, Medical Examiners, and Funeral Directors: We may release protected health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also disclose protected health information to funeral directors consistent with applicable law to enable them to carry out their duties.
Correctional Institutions and Other Law Enforcement Custodial Situations: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release protected health information about you to the correctional institution or law enforcement official as necessary for your or another person’s health and safety.
Worker’s Compensation: We may disclose information as necessary to comply with laws relating to worker’s compensation or other similar programs established by law.
Food and Drug Administration: We may disclose to the FDA, or persons under the jurisdiction of the FDA, protected health information relative to adverse events with respect to drugs, foods, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.
YOU CAN OBJECT TO CERTAIN USES AND DISCLOSURES. Unless you object, or request that only a limited amount or type of information be shared, we may use or disclose protected health information about you in the following circumstances:
- We may share with a family member, relative, friend, or other person identified by you protected health information directly relevant to that person’s involvement in your care or payment for your care. We may also share information to notify these individuals of your location, general condition or death.
- We may share information with a public or private agency (such as the American Red Cross) for disaster relief purposes. Even if you object, we may still share this information if necessary for the emergency circumstances.
If you would like to object to use and disclosure of protected health information in these circumstances, please call or write to our contact person listed on page 1 of this Notice.
YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION ABOUT YOU.
You have the following rights regarding protected health information we maintain about you:
Right to Inspect and Copy: You have the right to inspect and copy protected health information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy protected health information that may be used to make decisions about you, you must submit your request in writing to Diabetes Digital. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request, and we will respond to your request no later than 30 days after receiving it. There are certain situations in which we are not required to comply with your request. In these circumstances, we will respond to you in writing, stating why we will not grant your request and describe any rights you may have to request a review of our denial.
Right to Amend: If you feel that protected health information we have about you is incorrect or incomplete, you may ask us to amend or supplement the information. To request an amendment, your request must be made in writing and submitted to Diabetes Digital. In addition, you must provide a reason that supports your request. We will act on the/ your request for an amendment no later than 60 days after receiving the request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request, and will provide a written denial to you. In addition, we may deny your request if you ask us to amend information that:
- Was not created by us, unless the person or entity that created the information is no longer available to make the amendment
- Is not part of the protected health information kept by Diabetes Digital
- Is not part of the information which you would be permitted to inspect and copy, or
- We believe is accurate and complete.
Right to an Accounting of Disclosures: You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of protected health information about you. To request this list or accounting of disclosures, you must submit your request in writing to Diabetes Digital. You may ask for disclosures made up to six years before your request (not including disclosures made before June 25, 2014). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We are required to provide a listing of all disclosures except the following:
- For your treatment
- For billing and collection of payment for your treatment
- For health care operations
- Made to or request by you, or that you authorized
- Occurring as a byproduct of permitted use and disclosures
- For national security or intelligence purposes or to correctional institutions or law enforcement regarding inmates
- As part of a limited data set of information that does not contain information identifying you
Right to Request Restrictions: You have the right to request a restriction or limitation on the protected health information we use or disclose about you for treatment, payment or health care operations or to persons involved in your care. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment, the disclosure is to the Secretary of the Department of Health and Human Services, or the disclosure is for one of the purposes described on pages 4-5. To request restrictions, you must make your request in writing to Diabetes Digital.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to Diabetes Digital. We will accommodate all reasonable requests.
Right to a Paper Copy of This Notice: You have the right to a paper copy of this Notice at any time by contacting Diabetes Digital.
OTHER USES AND DISCLOSURES
We will obtain your written authorization before using or disclosing your protected health information for purposes other than those provide for above (or as otherwise permitted or required by law). You may revoke this authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your information, except to the extent that we have already taken action in reliance on the authorization.
YOU MAY FILE A COMPLAINT ABOUT OUR PRIVACY PRACTICES
If you believe your privacy rights have been violated, you may file a complaint with Diabetes Digital, or file a written complaint with the Secretary of the Department of Health and Human Services. A complaint to the Secretary should be filed within 180 days of the occurrence of the complaint or violation. If you file a complaint, we will not take any action against you or change our treatment of you in any way.